Impacts of Employee Engagement and Workforce Productivity on Retail Companies

Managerial perspectives on employee engagement

Background Senior management and leadership are believed to be responsible for the employment of such initiatives and their own level of engagement appears to have a strong impact on the levels of employees’ engagement, theory suggests. This qualitative research explores the perceived levels, drivers and benefits, as well as the levels of managerial engagement at Organisation A, a leading suppo...

Quantitative analysis of impacts of employee engagement on continuance and normative commitment

A positive relationship between employee engagement and affective commitment is already documented in the literature. However, we do not adequately know how engagement is associated with continuance and normative commitment. Using survey methodology we find that while engagement has a non-significant positive association with continuance commitment; it has a positive association with normative ...

Employee engagement

IES’s research has defined engagement, created an engagement measure and provided an engagement diagnostic tool. We have established that our measure and diagnostic tool work well in a variety of settings and sectors, and identified the major challenges that must be faced by organisations wishing to reap the benefits of high engagement levels. Raising engagement levels, and maintaining them, ta...

Employee Participation and Productivity

This paper measures the productivity impact of shop-floor employee involvement. On the basis of a representative German establishment data set, the study finds that the introduction of team-work and autonomous work groups, and a reduction of hierarchies in 1996/97 significantly increased average establishment productivity in 1997 – 2000. The estimation strategy controls for unobserved invariant...

Retail Productivity